"Customer Service" - Google News
Wed, 21 Aug 2019 19:52:00 GMT
Voice assistants might give you a fake customer service number, thanks to spammers  CNET

Better Business Bureau warns spammers are tricking assistants like Siri and Alexa into offering up phony numbers.

Wed, 21 Aug 2019 20:59:00 GMT
Dumfries opens new DMV customer service center  PotomacLocal.com

DUMFRIES — Need to pay your town taxes? What about getting a new license plate for your car? You can do that now a new Dumfries DMV Select customer ...

Wed, 21 Aug 2019 18:32:00 GMT
Customer service rep saves man having a stroke on phone call  TODAY

Kimberly Williams heard customer Dan Magennis slurring. Williams saw her grandma have a stroke and knew he was having one. Her call for help saved his ...

Tue, 20 Aug 2019 16:39:00 GMT
She never hung up: Cable customer service rep in Mississippi saves Michigan man's life  USA TODAY

JACKSON, Miss. – Kimberly Williams is used to all kinds of phone calls. She is, after all, a customer *service* representative for a cable company. But the call on ...

Wed, 21 Aug 2019 12:39:45 GMT
Elemica Introduces Customer Portal Assistant with Self-Service Data Management  ThomasNet News

Low Cost Interoperability for Supply Chain Partners on Leading Customer Ordering Portal Solution Providers. Wayne, PA– August 20, 2019 – Elemica, the ...

Tue, 20 Aug 2019 04:22:00 GMT
Quick-thinking customer service representative saves Michigan man's life  The Week

Kimberly Williams saved Dan Magennis' life, from nearly 900 miles away. Last Tuesday, Magennis called Comcast with a question about his cable. The Walker ...

Wed, 21 Aug 2019 22:32:31 GMT
3 Tips for Automating Customer Service Issues  Business 2 Community

Automation is growing at an explosive rate and impacting every business sector imaginable. Business owners use this technology in their email marketing ...

Tue, 20 Aug 2019 21:38:00 GMT
TSYS celebrates opening of new customer service building  WTVM

A ribbon cutting ceremony was held for the building, which will serve as a customer *service* call center for Capital One.

Tue, 20 Aug 2019 23:22:00 GMT
JobsNow: Home Savings Bank looking for customer service reps to grow with company  WKBN.com

Home Savings Bank has nearly a dozen openings for customer *service* representatives across its 33 branches.

Wed, 21 Aug 2019 14:44:00 GMT
Bearded Baker in Edinburgh issue stinging response to 'worst customer service' TripAdvisor review  Edinburgh Live

The person claims they were "thrown out" for looking at their laptop, but the bakery has a very different version of events.

Tue, 20 Aug 2019 06:09:00 GMT
4 ways to drive collaboration and improve customer service  Customer Think

In today's competitive world, keeping customers happy is part of everyone's job in the organization. Whether it is the delivery driver for a supermarket, ...

Sun, 18 Aug 2019 12:07:00 GMT
Customer services representative 800 miles away helps save life of man having a stroke  MLive.com

The Comcast representative's quick thinking helped save the Michigan man's life.

Tue, 20 Aug 2019 05:34:00 GMT
Why some customer service chatbots are better than others  Customer Think

Visit the customer *service* website for any company and you'll likely encounter a chatbot. This isn't surprising, given Gartner's claim that not only will over 50 ...

Tue, 20 Aug 2019 15:58:40 GMT
Insourcing vs. Outsourcing Customer Care: The Pros and Cons  Multichannel Merchant

Paraphrasing the bard: To outsource or not to outsource your customer care operations, that is the question. And unfortunately, the answer is a resounding, ...

Wed, 21 Aug 2019 04:59:00 GMT
Buying experience and customer service “changing through AI” – SAP  Customer Think

How can companies create personal, one-on-one long-lasting relationships while deploying digital, automated technology that all but eliminates the human ...

Tue, 20 Aug 2019 16:42:00 GMT
A Week In Toulouse, France, On A $50,000 Salary  Refinery29

This is how a customer *service* representative in Toulouse, France, making $50000 per year, spends her money over the course of one week.

Mon, 19 Aug 2019 01:00:00 GMT
New customer service agents help keep Metro-North image on track: Getting There  Middletown Press

Anthony Scasino is an ambassador, not for a foreign country, but for Metro-North. He doesn't have a consulate or embassy, just the Stamford train station as his ...

Fri, 16 Aug 2019 07:00:00 GMT
Pamplin Media Group - An emphasis on customer service  Pamplin Media Group

An emphasis on customer *service*, Local Features, Prineville local Features, Breaking Features alerts for Prineville city.

Wed, 14 Aug 2019 13:42:00 GMT
Behind The Scenes, These Bots Deliver Better Customer Service  Forbes

On the second floor of a high-rise office building in Richmond, Va., six bots are quietly delivering better customer *service*. Would you like to meet them?

Thu, 15 Aug 2019 12:30:01 GMT
From Low- To High-Touch Customer Service  Forbes

High touch, concierge *service* must be cultivated at the individual employee level to create a culture of excellence.